Last updated: July 2026
PPS Nutrition respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, why we collect it, how we protect it, who we share it with, and the choices available to you regarding your personal information.
This Policy applies to information collected through pps-nutrition.com, customer accounts, purchases, communications, and customer support interactions.
1. Overview
PPS Nutrition is an online retailer of dietary supplements, sports nutrition products, vitamins, wellness products, and related items supplied primarily by third-party brands.
We collect only the information reasonably necessary to:
- Create and manage customer accounts.
- Process purchases.
- Deliver orders.
- Provide customer support.
- Improve the shopping experience.
- Protect customers and prevent fraud.
- Comply with applicable legal obligations.
We do not sell your personal information.
We do not intentionally collect more information than is reasonably necessary to provide our services.
2. Information We Collect
Depending on how you use PPS Nutrition, we may collect the following categories of information.
| Information | Why We Collect It |
|---|---|
| Name | To identify your customer account and process orders. |
| Email Address | Login, order confirmations, shipping notifications, password recovery, customer support, and optional marketing emails. |
| Phone Number | Delivery issues, customer support, shipping updates, and order verification. |
| Company Name | Optional business information supplied by the customer. |
| Shipping Address | Deliver purchases and calculate taxes and shipping. |
| Billing Information | Process purchases and maintain accounting records. |
| Order History | Customer service, warranty assistance, returns, and account history. |
| Marketing Preference | Respect your choice regarding promotional emails. |
| IP Address | Fraud prevention, security monitoring, session management, and abuse detection. |
| Browser and Device Information | Improve compatibility, troubleshoot technical issues, and enhance security. |
Some information is required to provide our services, while other information is optional and supplied only if you choose to provide it.
3. How We Use Your Information
PPS Nutrition uses personal information only for legitimate business purposes, including:
- Creating and maintaining customer accounts.
- Authenticating customers during login.
- Processing and fulfilling orders.
- Processing payments through authorized payment providers.
- Delivering products.
- Providing customer support.
- Sending transactional emails such as account creation, password resets, order confirmations, shipping notifications, and security alerts.
- Sending promotional emails only when permitted by your communication preferences or applicable law.
- Detecting fraud, unauthorized access, suspicious activity, and abuse.
- Improving website performance, usability, and customer experience.
- Meeting legal, accounting, tax, and regulatory obligations.
We do not use your personal information to make fully automated decisions that produce legal or similarly significant effects.
4. When We Share Information
PPS Nutrition does not sell customer personal information.
We share personal information only when reasonably necessary to operate our business, fulfill customer orders, provide requested services, protect our customers, or comply with applicable law.
Depending on the services you use, information may be shared with the following categories of providers.
| Service | Purpose |
|---|---|
| Stripe | Secure payment processing. |
| Shipping carriers | Deliver purchased products and provide shipment tracking. |
| Amazon Simple Email Service (SES) | Deliver transactional emails such as account creation, password resets, order confirmations, and shipping notifications. |
| Google Address Validation | Help verify and standardize shipping addresses entered during checkout or address management. |
These providers receive only the information reasonably necessary to perform the services requested.
Each provider operates under its own privacy and security practices.
PPS Nutrition does not authorize these providers to use your information for unrelated marketing purposes on behalf of PPS Nutrition.
We may also disclose information when required by law, court order, subpoena, governmental request, fraud investigation, or when reasonably necessary to protect PPS Nutrition, our customers, or other persons.
6. Data Security
PPS Nutrition implements reasonable administrative, technical, and organizational safeguards designed to protect customer information against unauthorized access, disclosure, alteration, or destruction.
Security measures currently include, among others:
- HTTPS encrypted connections.
- Secure password hashing.
- Session management and authentication controls.
- Protection against Cross-Site Request Forgery (CSRF).
- Customer session management.
- Login activity controls.
- Server-side validation of customer requests.
No method of electronic transmission or storage is completely secure.
Although PPS Nutrition works to protect customer information using commercially reasonable safeguards, we cannot guarantee absolute security.
Customers are responsible for maintaining the confidentiality of their passwords and for promptly notifying PPS Nutrition if they suspect unauthorized access to their account.
7. Data Retention
PPS Nutrition retains personal information only for as long as reasonably necessary to:
- Maintain customer accounts.
- Process orders.
- Provide customer support.
- Comply with tax, accounting, and legal obligations.
- Resolve disputes.
- Prevent fraud and unauthorized activity.
When information is no longer required, PPS Nutrition may securely delete, anonymize, or otherwise dispose of the information in accordance with applicable legal and operational requirements.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Update your account information.
- Request deletion of eligible personal information.
- Withdraw consent for marketing communications.
- Request a copy of certain personal information.
- Object to certain processing activities where applicable.
Some information may be retained when required by law, necessary for fraud prevention, accounting, tax compliance, dispute resolution, or other legitimate business purposes.
Customers may update much of their account information directly through their PPS Nutrition account.
9. Children's Privacy
PPS Nutrition is intended for use by adults and is not directed to children under thirteen (13) years of age.
We do not knowingly collect personal information from children under 13.
If PPS Nutrition becomes aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
Parents or legal guardians who believe a child has provided personal information may contact us using the information provided at the end of this Policy.
10. Marketing Communications
PPS Nutrition may occasionally send promotional emails regarding new products, special offers, educational content, seasonal promotions, or other information that may be relevant to customers.
Promotional emails are sent only when permitted by your communication preferences or applicable law.
Customers may withdraw consent for marketing emails at any time by:
- Updating communication preferences within their PPS Nutrition account.
- Using the unsubscribe link included in applicable promotional emails.
- Contacting PPS Nutrition directly.
Transactional emails—including account creation, password resets, security notifications, order confirmations, shipping updates, return updates, and other service-related communications—may still be sent even when promotional communications have been disabled.
11. California Privacy Rights
California residents may have additional privacy rights under applicable California privacy laws.
PPS Nutrition does not sell customer personal information.
California residents may request access to, correction of, or deletion of eligible personal information, subject to applicable legal exceptions.
PPS Nutrition may request reasonable information to verify the identity of the requesting individual before responding to a privacy request.
We will not unlawfully discriminate against a customer for exercising applicable privacy rights.
12. Changes to this Privacy Policy
PPS Nutrition may update this Privacy Policy from time to time as our services, technology, legal obligations, or business practices evolve.
When material changes are made, the "Last updated" date appearing at the beginning of this Policy will be revised.
Significant changes may also be communicated through our website, customer accounts, or email when appropriate.
Continued use of PPS Nutrition after the effective date of an updated Privacy Policy constitutes acceptance of the revised Policy to the extent permitted by applicable law.
13. Contact Us
Questions regarding this Privacy Policy or our privacy practices may be directed to:
PPS NutritionWebsite: pps-nutrition.com
Email: privacy@pps-nutrition.com
When submitting a privacy request, please include your full name, the email address associated with your account, and a description of your request.
For your protection, PPS Nutrition may request additional information to verify your identity before processing certain requests.
This Privacy Policy has been prepared specifically for the PPS Nutrition online store and reflects the functionality currently available on the platform.
As PPS Nutrition introduces additional services, features, integrations, or legal obligations, this Privacy Policy may be updated accordingly.
PPS Nutrition recommends reviewing this Policy periodically to remain informed about how personal information is collected, used, protected, and managed.